Lowongan Kerja Call Center E-Commerce, Lead UI UX Designer, E-Commerce Business Analyst, Marketing Communication E-Commerce, E-Merchandising, SEO Strategist, Dll – PT. Kawan Lama Sejahtera
PT. Kawan Lama Sejahtera (KLG) adalah perusahaan distribusi peralatan dan mesin industri dengan jangkauan terluas dan terkemuka di Indonesia. Perusahaan ini telah beroperasi di lebih dari cabang 23 di seluruh negeri.
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Call Center E-Commerce
Job Description
- Responsible for E-commerce customer service/call center
- Handling incoming customer service calls, emails, and chat
- Processing orders, returns, and refunds
- Tracking dropship orders to customers and verifies delivery
- Preparing customer service reporting logs to improve customer experience
Requirements
- Diploma Degree/Bachelor’s Degree in any field
- Proven experience min. 2 years as call center/customer service
- Experience handling complaint
- Strong knowledge in live chat software, email, CRM/Call Center software
- Computer literate and have interest in administrative task
- Willing to work in shift time schedule
Untuk melamar posisi Call Center E-Commerce, silahkan masuk ke sini.
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Lead UI/UX Designer
Job Description
- Executing all visual design stages from concept to final hand-off to engineering
- Creating wireframes, storyboards, user flows, process flows and sitemaps to effectively communicate interaction and design ideas
- Identifying design problems and devise solutions
- Ideate, Formulate, Validate & Execute strategic plans along with C level officers
- Manage delovery of design & tech projects
- Continuously iterate the products from frustation to delightful experience by design
Requirements
- Have min. 5 years experience in related field
- Strong knowledge of UI/UX design E-commerce
- Have experience on building Design Language System
- Advance skill set on Design & Prototyping Tools such as: Sketch, Adobe XD, Photoshop, Illustrator, Invision, Marvelapp, Adobe After Effects, Frammer
- Able to present a problem as a story that people can relate to & facilitate the ideation process by Design Sprint
- Have experience developing website or apps using HTML, CSS, JS, PHP, MySql, ReactNative
- Ability to use heat map & A/B testing to make data driven decisions
- Ability to solve problems creatively and effectively
- Up to date with latest UI trends, techniques, and technologies
- Can-do attitude, communicative, strong work ethic
Untuk melamar posisi Lead UI/UX Designer, silahkan masuk ke sini.
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E-commerce Business Analyst
Job Description
- Responsible to analyze engine ranking, advertising campaign results and branding across a website.
- Providing up to date and complete information
- Creating website development specifications and business requirements
- Conducting meetings and presentations to share ideas and findings
- Analyzing company sales, marketing data and came up with solution to focus on profitable campaign/promotion.
- Market research of website, product, fitur in order to help marketing team make better deals.
- Prepare & analyze ROI report
- Performance analysis & Website traffic analysis
- Keep up to date trends and identify potential data issues
- Monitoring marketing campaign in social media channel
Requirements
- Bachelor’s Degree majoring in Business Management/Online Marketing/Information Technology
- Proficient in web analytics software and search engine rules
- Computer literate
- Experience in E-commerce business or digital agency
- Fundamental analytical and conceptual thinking skills
- Strong experience in user testing and project management
Untuk melamar posisi E-commerce Business Analyst, silahkan masuk ke sini.
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Marketing Communication E-Commerce
Job Description
- Implementing effective promotional campaigns
- Creating and developing monthly promotion for E-commerce
- Responsible of digital advertising on website
- Implementing and analyzing budget plan projection
Requirements
- Bachelor’s Degree majoring Marketing Communication
- Have min. 2 years of working experience in E-marketing, Marketing Promotion in E-commerce business
- Expert knowledge of various marketing strategies
- Expert knowledge of affiliate marketing and online campaign management
Untuk melamar posisi Marketing Communication E-Commerce, silahkan masuk ke sini.
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E-Merchandising
Job Description
- Analyzing sales figures, customers reactions and marketing trends to anticipate product needs and plan product ranges/stock
- Monitoring stock movement, promotions, price changes, etc.
- Forecasting profits/sales and plan budgets
- Sourcing new merchant and new product
Requirements
- Analyzing sales figures, customers reactions and marketing trends to anticipate product needs and plan product ranges/stock
- Monitoring stock movement, promotions, price changes, etc.
- Forecasting profits/sales and plan budgets
- Sourcing new merchant and new product
Untuk melamar posisi E-Merchandising, silahkan masuk ke sini.
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SEO Strategist
Job Description
- Managing and executing implementation of SEO strategy
- Keeping pace with SEO, search engine, social media and internet marketing industry trends and development
- Developing and implementing link building campaigns
- Monitoring and evaluating web analytics dashboards and reports in order to develop and recommend SEO strategies
Requirements
- Outstanding ability to think creatively & strategically also identify and resolve problems
- Have min. 2 years experience in SEM and SEO
- Knowledge of PPC programs and optimizing data gathered from both organic and paid sources
Untuk melamar posisi SEO Strategist, silahkan masuk ke sini.
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Search Engine Marketing Specialist
Job Description
- Specialists in launching, managing, and optimizing Branding & Performance campaigns in Google Search Ads & Facebook Ads.
- Work collaboratively with team members to optimize campaign performance.
- Provide recommendations for keyword opportunities, campaign structuring and narrow targeting.
- Create reports and analysis of campaign performance.
- Able to do reports with Facebook ads & Google Ads and doing data analyst.
Requirements
- Have experience minimum 1 year in managing SEM & Facebook ads or data analyst
- Bachelor’s Degree with a plus in Marketing, IT or any related field.
- Understanding of Google Analytics and Google Ads.
- Understanding of Display Ads, video ads, Instagram ads, Facebook Ads.
- Flexibility in adapting to new technologies and environments
- Google Analytics & Google Ads Certifications.
- Able to operate Ms. excel.
- Can-do attitude
- Communicative
Untuk melamar posisi Search Engine Marketing Specialist, silahkan masuk ke sini.
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CSO Squad
Job Description
- Responsible for E-commerce customer service
- Handling incoming customer service calls, emails, and chat
- Processing orders, returns, and refunds
- Tracking dropship orders to customers and verifies delivery
- Preparing customer service reporting logs to improve customer experience
Requirements
- Diploma Degree/Bachelor’s Degree in any field
- Have experience min. 2 years as call center/customer service
- Computer literate and have interest in administrative task
Untuk melamar posisi CSO Squad, silahkan masuk ke sini.
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Senior Software Developer
Job Description
- Designing, coding, and modifying websites from layout to function
- Supports and maintains website/server systems
- Performs database administration activities
- Create visually appealing sites that feature user-friendly design and clear navigation
- Planning and prototyping new applications
- Designing the architecture of the components of an application
- Testing sites and applications in different browsers and environments
- Fixing bugs
- Building and testing Application Program Interfaces (APIs) for applications to exchange data
- Learning and testing new technologies, frameworks and languages
- We build our platform on microservices composed of latest tech stack such as NodeJS, ReactJS, Golang, Mongodb, Redis, Elasticsearch, Agile product development.
Requirements
- Bachelor’s degree majoring in Information Technology/Software Engineering
- Have 2 years experience in the area of programming and system development
- Strong understanding of UI, cross browser compatibility, general web functions and standards
- Experience with web applications and programming languages one of PHP, NodeJS, ReactJS, Golang, Mongodb, Redis, Elasticsearch, Agile product development
- Have Web programming skill, Web User Interface Design, and E-commerce applications
- Update current websites to meet modern web standards
- Knowledge of IT concepts
- Knowledge of network troubleshooting, fundamentals and techniques
Untuk melamar posisi Senior Software Developer, silahkan masuk ke sini.
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Mobile App Developer
Job Description
- Creating compelling mobile device specific user interfaces and experiences
- Optimizing performance for apps / web
- Keeping up to date on the latest industry trends in the mobile/web technologies
- Developing functional mobile applications
- Troubleshoot and debug to optimize performance
Requirements
- Proven development experience in desktop and mobile web development
- Excellent knowledge in information architecture, human computer interaction and mobile usability design principles
- Good understanding of HTML5, JavaScript, jQuery, Ajax, and PHP
- Experience in using social media APIs
- Proven work experience as a Mobile Developer
- Ability to multi task and good time management skills
- Ability to work on their own and as a part of the team
- Ability to use analytic data and user testing to inform design decision
- Excellent and experience in iOS and/ or Android development
Untuk melamar posisi Mobile App Developer, silahkan masuk ke sini.
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Social Media Strategist
Job Description
- Build, manage and execute social media strategy through research, benchmarking, messaging, and audience identification
- Strategize, write and develop online content production and schedulin
- Create and maintain company’s brands social media pages and profiles
- Create and implement social media marketing plan and editorial calendar
- Analyze analytics reports of the social media’s traffic, demographic and effectiveness to optimize the social media content which affects the future outcomes
- Stay updated with social media trends
- Schedule daily social media posts across all platforms (Facebook, Twitter, LinkedIn, Instagram, etc.)
Requirements
- Bachelor’s Degree in marketing, communication, journalism or related field
- Have min. 3 years experience working in social media marketing or as a digital media specialist
- Expert in developing and managing social media
- Have excellent written and verbal communication skill (fluent in English is a plus point)
- Understand the customer behavior and passionate in digital marketing, online communities, and social networking field
- Expert in social media engagement, monitoring and scheduling tools, such as Hootsuite
- Have good knowledge of Photoshop or other photo editing software
Untuk melamar posisi Social Media Strategist, silahkan masuk ke sini.
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Campaign Officer
Job Description
- Create and managing various marketing and promotional campaign
- Monitoring campaign activity, product availability, competitive price, website banner, etc.
- Analyze and make improvement for promotional campaigns
- Create interesting promo using social media, newsletter, and various digital channel
- Create marketing plan to improve and engage loyal customer/members
- Research market competition & consumer behavior to improve marketing strategy
Requirements
- Bachelor Degree majoring in Marketing Communication
- Have experience in online marketing, creating campaign
- Experience in creating campaign in Ecommerce business
- Able to analyze data to determine campaign efficiency
- Creative and positive attitude
- Good communication and teamwork
Untuk melamar posisi Campaign Officer, silahkan masuk ke sini.
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Front End Engineer
Job Description
- Designing, coding, and modifying websites from layout to function
- Create visually appealing sites that feature user-friendly design and clear navigation
- Planning and prototyping new applications
- Designing the architecture of the components of an application
- Learning and testing new technologies, frameworks and languages
- We build our platform on microservices composed of latest tech stack such as NodeJS, ReactJS, Golang, Mongodb, Redis, Elasticsearch, Agile product development
Requirements
- Bachelor’s degree majoring in Information Technology/Software Engineering
- Strong understanding of UI, cross browser compatibility, general web functions and standards
- Deep expertise and experience with Web Applications and programming languages such as PHP, Golang, REST API, NoSQL (ES, Mongo, Redis)
- Have Web programming skill, Web User Interface Design, and E-commerce applications
- Update current websites to meet modern web standards
- Open for seasoned Java / PHP developer as well
Untuk melamar posisi Front End Engineer, silahkan masuk ke sini.
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Customer Service Ecommerce
Job Description
- Responsible for E-commerce customer service
- Handling incoming customer service calls, emails, and chat
- Processing orders, returns, and refunds
- Tracking dropship orders to customers and verifies delivery
- Preparing customer service reporting logs to improve customer experience
Requirements
- Diploma Degree/Bachelor’s Degree in any field
- Have experience min. 1 year as call center/customer service
- Computer literate and have interest in administrative task
- Good communication skill
- Positive attitude
- Customer service oriented
Untuk melamar posisi Customer Service Ecommerce, silahkan masuk ke sini.
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UI UX Designer
Job Description
- Execute all visual design stages from concept to final hand-off to engineering
- Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
- Identify design problems and devise solutions
Requirements
- Strong knowledge of UX design E-commerce
- Strong knowledge & skill in HTML5, CSS, Photoshop & Sketch
- Ability to use heat map & A/B testing to make data driven decisions
- Ability to solve problems creatively and effectively
- Up to date with latest UI trends, techniques, and technologies
Untuk melamar posisi UI UX Designer, silahkan masuk ke sini.
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Ecommerce QA Tester
Job Description
- Reviewing and analyzing requirements specifications and design documents to provide timely and meaningful feedback
- Creating detailed, comprehensive and well-structured test plans and test cases
- Executing test scripts and reviewing results
- Estimating, prioritizing, planning and coordinating quality testing activities
- Reporting and documenting technical issues
- Collaborate with full stack developer to develop effective strategies and test plans
Requirements
- Strong knowledge of software QA methodologies, tools and processes
- Bachelor degree majoring in Information Technology/Computer Science
- Familiarity with Agile Scrum frameworks
- Hands-on experience with both white box and black box testing
- Hands-on experience with automated testing tools
- Experience with performance and/or security testing is a plus
- Experience with regression testing is a plus
- Working knowledge of test management software (Katalon) and SQL
- Analytical mind and problem solving skill
- Experience in writing clear, concise and comprehensive test plans and test cases
Untuk melamar posisi Ecommerce QA Tester, silahkan masuk ke sini.
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Full Stack Developer
Job Description
- Work with developers to design algorithms and flowcharts
- Produce clean, efficient code based on specifications
- Integrate software components and third-party programs
- Verify and deploy programs and systems
- Troubleshoot, debug and upgrade existing software
- Gather and evaluate user feedback
- Recommend and execute improvements
- Create technical documentation for reference and reporting
- Producing clean, efficient code based on specifications
- Testing and deploying programs and systems
- Fixing and improving existing software
Requirements
- Proven experience as a Software Developer, Software Engineer or similar role
- Familiarity with Agile development methodologies
- Experience with software design and development in a test-driven environment
- Strong understanding of UI, cross browser compatibility, general web functions and standards
- Deep expertise and experience with Web Applications and programming languages such as JavaScript, ReactJS, API’s, HTML, CSS,etc
- Have Web programming skill, Web User Interface Design, and E-commerce applications
- Testing site and applications in different browsers and environments
- Building and testing Application Program Interfaces (APIs) for applications to exchange data
- Ability to learn new languages and technologies
- Excellent communication skills
- Resourcefulness and troubleshooting aptitude
- Attention to detail
Untuk melamar posisi Full Stack Developer, silahkan masuk ke sini.
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SEO Lead
Job Description
- Develop and execute successful SEO strategies
- Review technical SEO and recommend fixes
- Monitoring on keywords discovery, trends and its expansion for current and upcoming organic behaviour
- Optimizing on site and user experience to improve CTR in search result
- Conduct keyword research to guide marketing teams
- Planning effective keywords strategy on site and off site
- Improve SERPs for a desktop website, mobile site and mobile application
- Direct off page optimization projects (link building)
Requirements
- Bachelor Degree majoring in Computer Science/Information System or related major
- Proven minimum 3 years of experience as SEO Lead
- Have experience in advertising agency
- Having a blog or website is a plus
- Up to date with recent changes in major search engines, SEO industries, global user browsing behaviour and internet marketing
- Know how to creates enticing copy writing
- Experience with SEO reporting
- Knowledge of standard and current SEO practice, HTML/CSS
- Have an analytical skill, curious mindset and familiar with analytics tools
- Analytical mindset with numerical aptitude
- Excellent communication skill
- Strong organizational and leadership skills
- Can-do attitude
Untuk melamar posisi SEO Lead, silahkan masuk ke sini.
